GENERAL QUESTIONS
How do I contact Behavioral Health Consortium, LLC?
Email: info@bhconsortium.com
Online Form: Click here to fill out a contact form.
Phone: (301) 235-3777, 9:00 a.m. – 5:00 p.m. Eastern Time, M-F
Mail:
Behavioral Health Consortium, LLC
137 National Plaza
Suite #300
Oxon Hill, MD 20745
Do you have a satisfaction guarantee?
We have a 100% satisfaction guarantee. If you are not satisfied, please call us at (301) 235-3777 or email info@bhconsortium.com. To request a full grievance policy, please email info@bhconsortium.com.
What is your professional conduct/non-discrimination policy?
It is the policy of Behavioral Health Consortium, LLC (BHC) to ensure balance, independence, objectivity and scientific rigor in all of its continuing education activities. BHC does not discriminate on the basis of gender, age, socioeconomic or ethnic background, sexual orientation, or disability.
PAYMENT AND PAYMENT OPTIONS
Which forms of payment are accepted?
You can register or order products online (a secure site), with a debit/credit card.
REGISTRATION
How do I register for a seminar?
You can register on the website (a secure site).
How do I know if I am registered for an event?
By submitting your email address on the website you will be sent a list of upcoming seminars for which the email address was used to register.
If you have not received a confirmation that you are registered for your event within one week of the event date, please contact us at info@bhconsortium.com.
Will I get a confirmation and payment receipt?
Confirmations and receipts are sent via email. They include facility contact information and seminar check-in time. Confirmation letters are not required for admittance, but if you need a receipt, you can print your own by going to [ ] and entering your confirmation number and zip code. You can also confirm your registration by the Contact Us page.
How do I get a copy of a seminar brochure or registration form?
Most seminar details can be found on our website. If you click on the title of a seminar, the seminar details display, including an option to view or print the details and a printable registration form.
What is included in my seminar registration?
Registration for our standard programs includes continuing education credits, based on your profession, and a seminar manual. For national conferences, please refer to the conference brochure or webpage.
Is there a registration deadline?
The registration deadline will always be listed within the details of the seminar description, but space is limited.
I’m trying to register someone else, but I accidentally registered myself. How do I delete my registration?
Unfortunately, there is not a way for you to delete the registration through the website. Please contact customer service, and we can correct the registration for you.
Does BHC allow for substitute attendees?
Yes, we allow substitutions at any time. Please provide the substitute’s name, profession, email address, contact phone number, and address in advance.
What is your registration cancellation policy?
If you contact us BEFORE the seminar date, you may:
- exchange your tuition for the seminar recording (if available) or
- obtain a certificate to attend another seminar or
- receive tuition refund less a cancellation fee ($25.00)
If you contact us the DAY OF the seminar or after, you can:
- receive the seminar recording (if available) or
- receive a gift certificate
Occasionally, changes are made due to speaker availability, participant demand or unforeseen circumstances. While BHC will do everything possible to ensure participant satisfaction, BHC’s liability is limited to the tuition fee only.
How will you notify me if a seminar is cancelled?
If we learn that a seminar must be cancelled, we will make every effort to contact you. Sometimes we are not notified during normal business hours, so we recommend that you provide us with a home phone number and email address.
I have an ADA requirement request. How do I register for the event and communicate my request?
BHC will attempt to accommodate your ADA needs! Please complete your registration and call customer service at least two weeks prior to the event. Payment and registration are required to fulfill an ADA request.
CONTINUING EDUCATION
BHC is currently in the process of obtaining continuing education units (ceu’s) certifications with respective licensing boards.